Documentation

ParlaJam Documentation

Getting Started

Follow these steps to install ParlaJam on your WordPress marketplace:

  1. Download the Plugin – Visit your Customer Portal to download the latest version
  2. Upload to WordPress – Go to Plugins > Add New > Upload Plugin
  3. Activate – Click “Activate” after installation
  4. Configure – Go to ParlaJam Settings to connect to the chat server
  5. Get Your Site ID – Your site will automatically register with the server

Features Overview

Real-Time Chat

ParlaJam uses Socket.IO for instant, real-time messaging between buyers and sellers on your marketplace.

Multi-Site Support

One subscription covers unlimited WordPress sites. Perfect for agencies managing multiple client sites.

Progressive Authentication

Visitors can start chatting anonymously, then upgrade to full accounts seamlessly.

Beautiful UI

Modern glassmorphism design that integrates beautifully with any WordPress theme.

Subscription Management

Manage your subscription in the Customer Portal:

  • View subscription status and renewal dates
  • Update payment methods
  • Download plugin updates
  • Access license keys

Technical Requirements

  • WordPress 5.8 or higher
  • PHP 8.0 or higher
  • WooCommerce (for marketplace functionality)
  • HTTPS (required for Socket.IO)

Support

Need help? Submit a support ticket through your Customer Portal or email us at support@parlachat.net

Troubleshooting

Chat not appearing?

  • Check that your subscription is active
  • Verify your site is registered (check WordPress Admin > ParlaJam Settings)
  • Ensure HTTPS is enabled on your site
  • Check browser console for JavaScript errors

Socket.IO connection issues?

  • Verify the chat server is running: Check Server Status
  • Ensure your site’s URL matches the registered site ID
  • Check for firewall or proxy blocking WebSocket connections